If you are not receiving calls or calls are going straight to voicemail, it is possible your phone is in Do Not Disturb mode.  Here is how to disable DnD.

Star Code

  • Lift the handset.
  • Dial *79#
  • Wait for the call to end.
  • Do Not Disturb is now disabled via the star code.

Via the Phone Interface

  • Press the CIRCLE key (menu key)
  • Arrow down until you highlight DO NOT DISTURB.
  • Press the RIGHT or LEFT arrow until DISABLE DND is selected.
  • Press the SAVE softkey.
  • Press the EXIT softkey
  • Press the HOME softkey