FAQ

Default solution folder, feel free to edit or delete it.

Playing Movies
All movies and video media should be given to your media specialist to upload to MediaCast.  Movies should be shown via MediaCast and not shown via DVD thro...
Thu, 5 Sep, 2013 at 1:54 PM
Login Error "Tree or Server cannot be found"
This error occurs when the workstation cannot connect to either of the authentication servers or the connection has timed out. This can also occur when t...
Mon, 30 Nov, 2015 at 9:30 AM
Desktop Icons missing
 Most of your desktop icons are created by ZenWorks.  You must be logged in to Zenworks to receive any user assigned icons.  This login normally takes p...
Mon, 19 Aug, 2013 at 2:38 PM
Connecting/using a Projector
  Connecting a laptop to a projector and displaying screen on whiteboard or TV. ...
Mon, 19 Aug, 2013 at 2:38 PM
FlashPlayer
To see if you have adobe flash player installed on your workstation click on the link below.   Flash Player Test   This will tell you whether Flash...
Mon, 26 Aug, 2013 at 10:36 AM
SmartBoard Ready Light Flashes Green
  Issue The Ready light on the right-hand side of your SMART Board interactive whiteboard flashes green after you install SMART Notebook softw...
Tue, 20 Aug, 2013 at 8:09 AM
Unable to open or view PDF files
PDF files require that Adobe Reader be installed.  If Adobe Reader is installed you should have a shortcut on your workstation for Adobe Reader XI...
Thu, 5 Sep, 2013 at 2:25 PM
YouTube
If you not able to view YouTube or it asks for a password please install Google Chrome to view YouTube videos. Google Chrome is located in LU Applications....
Mon, 30 Sep, 2013 at 7:11 AM
Configuring your PolyVision Board
There are times where you may need to reconfigure you PV Board.  To do so please follow these steps.   1.  Open PV/Eno Application and change the &qu...
Mon, 30 Sep, 2013 at 12:28 PM
Shockwave Player
Shockwave Player is required for some testing areas.  Shockwave player should be installed on all lab workstations and staff workstations.  If it is not, Sh...
Wed, 2 Oct, 2013 at 11:45 AM